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Business Profile

Heavy Equipment Towing

Roberts Garage & Towing Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Roberts Garage & Towing Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Roberts Garage & Towing Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Roberts Garage & Towing Inc

      24120 State Highway 6 Durham, MO 63438-1020

      BBB accredited business seal

    • Roberts Garage & Towing Inc

      40506 Business Highway 36 Monroe City, MO 63456

      BBB accredited business seal

    • Roberts Garage & Towing Inc

      16501 US-61 New London, MO 63459

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/01/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They towed my RV without my permission and sold it and if they had have waited while I went to get gas they would not have towed it but my wife was scared and she didn&#**;t realize what was going on. This is our home. I have the title and keys in my hand so how could he have sold this without at title?I would like to be compensated for the loss of my money and to replace my heirlooms and personal stuff returned to me.

      Business Response

      Date: 11/20/2023

      We are resonding to complaint ********.

    Roberts Garage & Towing Inc is BBB Accredited.

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