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Business Profile

First Aid Supplies

Green Guard First Aid & Safety

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in First Aid Supplies.

Complaints

This profile includes complaints for Green Guard First Aid & Safety's headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Guard First Aid & Safety has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/02/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have received billing statements for the last year. My employer never received these products but we're continually harrassed, on multiple occasions and via multiple employees, by these ******** that are hoping that my employer will make a payment. I have spoken with them at least five times and they've repeatedly informed me that they have made an adjustment and no further bills will be sent to us but this is still occurring.

      Customer Answer

      Date: 02/07/2024

      Recent billing statement

      Customer Answer

      Date: 02/07/2024

      These are interactions with Unifirst along with paid invoice and statement dates.

      Customer Answer

      Date: 02/07/2024

      Here is the most recent statement along with a log of communications with Unifirst.

      Business Response

      Date: 02/09/2024

      ***********************;

      The customer has a $0.00 balance, When a customer disputes a invoice, we have to do our due diligence and investigate what happened. 

      We've been short staffed for months and I apologize that this process has taken so long. 

       

      Customer Answer

      Date: 02/09/2024

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************

    Green Guard First Aid & Safety is NOT a BBB Accredited Business.

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