Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

LED Lighting

Super Bright LEDs Inc.

Reviews

Customer Review Ratings

3.2/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChris C

    Date: 06/12/2025

    1 star

    Chris C

    Date: 06/12/2025

    Ill make this quick as they have wasted a ton of my time already. Terrible product and even worse customer service when you have problems. I have had several different quality issues with my last order. Repeat customers do not matter to them.

    Super Bright LEDs Inc.

    Date: 06/16/2025

    Hello *****, We're unable to find an account with the name and email address provided. Please provide the order number and email address on the account so we can begin our investigation.
  • Review fromtom B

    Date: 08/08/2024

    5 stars

    tom B

    Date: 08/08/2024

    this is my 2nd order with them. the 4" round Leds were perfect, and the pigtails fix 100% perfect.sold me on service and selection, kept me with quality product, as described and delivery as promised.

    Super Bright LEDs Inc.

    Date: 08/12/2024

    ***************,Thank you for your feedback. Through your efforts we can review how we are doing and make adjustments as needed. We are glad to hear that Super Bright LED's is meeting your expectations. Thank you for your business!
  • Review fromjeff L

    Date: 02/21/2023

    4 stars
    They have the right products and returns are easy enough. The shipping costs seem high for small items but, overall, they do a good job.
  • Review fromDavid A

    Date: 02/12/2023

    5 stars
    have used their product on my cars and motorcycles with great results.
  • Review fromINGRAM E

    Date: 11/27/2022

    1 star
    Very dissatisfied with our purchase of 20 high bay LED fixtures . All of the 20 stopped working within 2 years. when we called for warranty replacement, we were told that they were not designed to be used in warehouse general lighting with out air conditioning. This voided the warranty. The warehouse is used for a major delivery service and is well ventilated with trucks entering and leaving. Super Bright knew of the application at the time of purchase. There is no reason to refuse warranty replacement. The application is common and nothing that a good high bay light would not do.
    I DEFINITELY DO NOT RECOMMEND THEM AND CERTAINLY NOT PURCHASE FROM THEM AGAIN

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.