Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Antennas

Antennas Direct Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSteve J

    Date: 09/22/2022

    1 star

    Steve J

    Date: 09/22/2022

    I purchased a MOHU Leaf 50 for ***** and paid to have it sent back to their warehouse which was the only address I had at present time on the bill for total refund.Now just thinking since the president ***** of company will not address the issue at hand want to file a lawsuit against the company for more than ***** I am filing for mental anguish, Lack of cooperation that the company will not refund my money and for the total company assets to close it down due to unprofessional conduct by *****s and supervisors to try to solve the issue and get my money back.This is just a start of what I found and will find other grounds with help from legal assistance

    Antennas Direct Inc.

    Date: 09/23/2022

    This purchase was made through walmart.com 8/26/22. This customer notified us on 9/18/22 that he had shipped his order back for a return and had not received the refund yet. We asked for a tracking number for the shipment which he provided on 9/19/22.. The tracking shows he had shipped the return to an outgoing fulfillment warehouse and did not follow *******.com return procedures, which would have allowed for free shipping or drop off at any ******* store. We messaged the customer at 9:40 am on 9/20/22 that we were making a full refund. The refund was completed on 9/22/22.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.