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Business Profile

Bank

First State Community Bank

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for First State Community Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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First State Community Bank has 17 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Elvin S

      Date: 07/03/2023

      Elvin S

      Date: 07/03/2023

      I need the BBB to deal on a matter. Some time ago I wrote ******************* of one of the branch banks of First State Community Bank concerning the way the band chain handles by phone identification a bank's customer, The way the bank chain are going about identification is insulting. They have it set up more like a *** investigation. I want it set ** in a simple way that is an improvement over their current way of doing the identification, I was never able to get a response from *******************. I also wrote to the president of the bank chain on this matter and was not able to get a response. It really isn't that difficult to work out a different procedure for bank identification. But the bank chain won't do so.

      First State Community Bank

      Date: 07/06/2023

      At FSCB our customer's privacy and security is very important, therefore when a customer calls into our ******************** or automated telephone banking, they are required to answer a series of security questions. Unfortunately, we are not able to eliminate that process. FSCB offers a variety of channels for customers to access their accounts, both virtually and in person. With fraud on the rise, the safety and security of our customers is of the utmost importance.

    First State Community Bank is NOT a BBB Accredited Business.

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