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Business Profile

Landscaping Clean Up

Steven's Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscaping Clean Up.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called these folks for tree cutting needs. They said it would be 500 dollars, I would be willing to give an extra 500 if they also got the shrubs. I gave him the 1000 so he could do everything, but he did not cut the tree. He asked me for an additional 500 on top of the 1000 I had already given. He was trying to say how he did some trimming, but he did not. I asked for the 500 back and he refused.

    Business Response

    Date: 10/21/2024

    The copy of my bid states: cut down tree in TV antenna and cut chest high bushes by tree and trim back bushes and cut chest high and trim back limbs on the Bradford **** with pole saw and trim back shrub two feet back to shape up and haul all debris $1000.00

    Business Response

    Date: 10/21/2024

    I and one worker worked two full mornings for  7 hours and then i hauled two dump truck loads of debris to the dump.  When she called to complain to me I tried to explain the job but she would allow me to say a word at all and hung up on me after threatening to try to ruin my business.  She got more than her moneys worth in what we did for her.

Steven's Tree Service is NOT a BBB Accredited Business.

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