Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Dr William J Kowalski DMD MS LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa K

    Date: 11/25/2024

    1 star

    Lisa K

    Date: 11/25/2024

    I had given them all my insurance information and was quoted a price of less than $400. I went ahead and had the root canal, only to receive a bill for $1265. Once I called about the bill, I was told that they were out of network with one of my insurance plans and that I had already met my maximum with the other. If I had known this beforehand, I could have waited three weeks to get my tooth done or found another dentist in my insurance plan. They told me this was on the website for paperwork but they had me fill it out in the office on paper on the day of my appointment.

    Dr William J Kowalski DMD MS LLC

    Date: 11/26/2024

    Patient has coverage with 2 dental insurance companies. Delta dental and ******. Patient was informed and signed our financial policy stating we are only in network with ***** dental and ************. Delta dental did not pay more on her claim due to her not having enough yearly maximum remaining once our claim was received by ************. Also, we can never give a "quote" it is always stated as an estimate. Yes, it is on our website, and on our in office forms which insurance companies we are in network with.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.