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Business Profile

Garage Organizers

Garage Designs of St. Louis

Reviews

Customer Review Ratings

3.25/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromWilliam F

    Date: 12/08/2023

    5 stars
    I couldn't be any happier with the work done on my new garage. They handled everything from the floor to the ceiling (paint+drywall, electrical, slat wall organization, overhead storage, and the epoxy floor coating. ******* and his crew at Garage Designs of St. Louis were professional, on time, and answered any questions or concerns I had.
  • Review fromRick V

    Date: 06/27/2023

    1 star

    Rick V

    Date: 06/27/2023

    ************************* of Garage Designs renovated my garage with new fixtures, sidewall, and new paint throughout. But after about a year, the paint began falling off the ceilings and walls. Huge chunks which I picked up off the floor for over three years and still do today. ***** does not accept responsibility as he maintains it is beyond the one year warranty period and tells me to go after the drywall people. I even tried to negotiate with him offering to pay a portion of the cost to redo the job.

    Garage Designs of St. Louis

    Date: 06/28/2023

    Garage Designs performed the work referenced here in August, 2016. We did not hear concerns from Mr. ************ until June, 2023 - almost seven years after we performed the work. Had we learned of his concerns in the first or second year following our installation, we would have been happy to take care of it. We provided him contact information for a painter to repaint his garage, but we never advised him to "go after the drywall people". We do not warranty garage paint work beyond one year.
  • Review fromTrent A

    Date: 02/24/2023

    5 stars
    ***** and his crew are rockstars. They help me find a custom cabinet set and epoxy floor to suit all my needs. Will definitely use them again!
  • Review fromChristopher B

    Date: 08/11/2022

    2 stars
    A number of years ago I left a favorable review after the garage work was done. We thought the project turned out well. Earlier this year the garage epoxy floor has flaked away in several spots and I have called ***** since April of this year requesting a service call to repair the floor and received back a few emails indicating he will handle it but to date (August 11) the repair has not been addressed or scheduled and there has been no communication from ***** or his team for some time.Be cautious with this vendor as his service is lacking. I am requesting the repair be completed.

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