Reviews

Review Details

• Review fromMichael T

  Date: 06/23/2024

  1 star
  I hired ***************************** to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and **** and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him.

• Review fromElizabeth F

  Date: 02/08/2024

  5 stars
  Zoom Drain's customer service was FANTASTIC. They took great care of my home, protecting my carpets and floors as they brought machines in and out. The technician gave us several options of how to proceed and advised us based on the factors that were important to us. **** highly recommend them to my friends and family.

• Review fromCarl C

  Date: 01/11/2024

  1 star
  They charged us $989.00 to replace a toiletthey were only here for less than an hour and a halfthe toilet they supplied and installed sells for less than $300.00they refuse to give us an itemized invoice. We are senior citizens living on a fixed incomethey did not tell us the amount until the work was done.