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Business Profile

Labor Contractor

J1C Complete Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Labor Contractor.

Complaints

This profile includes complaints for J1C Complete Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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J1C Complete Services has 2 locations, listed below.

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    • J1C Complete Services

      2280 Briarcrest Dr Florissant, MO 63033-1704

    • J1C Complete Services

      5249 Saint Louis Ave Saint Louis, MO 63115-1049

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/29/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contracted ******************************* on 06 /24/23. He stated that he was a contractor, and the name of his business was J1c Complete Services LLC. ***************************** reported that he was licensed in several states. He stated that he has been a contractor for over 20 years. He also presented references of contracts he had previously completed. ******************************* stated gave a cost of what it would cost to build a deck and basement repair. He completed a contract, and requested upfeint cost for materials. ******************************* stated that he could complete this work in 5 no more than six days. On 05/26/23, ********* came and tore down the old porch. I paid him a total of ****. He stated I needed an additional 400 for the cost ro remove abestos. ******************************* now refuses to return my calls. I later found there was no abestos , and his business is not registered. The business card he presented was not valid. The address of his business is a home address.

    • Initial Complaint

      Date:06/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 05/23/23, I met with a contractor at my home to complete an assessment for a replacement deck, and plumbing work in the basement. I met with *********, who stated that he was a contractor with over twenty years of experience. He stated that he has completed work in multiple states, and gave a price on repairs. ********* stated he required upfront cost for materials. He reported that he would be able to start the repairs the following day 05/26/23. ********* came out the following day to tear down the old deck. He assured the work would be completed in five no later than six days. I didn't hear from this individual for several days afterwards. I made numerous calls, and he finally answered the calls, and stated that his wife had to go into the hospital, and apologized. ********* assured that he would be able to complete the job. I spoke with him understanding his situation, and stated if he needed for us to locate another contractor, we could understand. ********* assured he would be able to complete the project. He assured he would maintain an open line of communication. The day this individual was supposed to come, he did not show. I have not heard from ********* at all. He has continuously ignored all calls, and messages. He has breached the terms of his contract. ********* has taken a total of 6180.00. I am a senior citizen, and hope other elderly people have not experienced this behavior from this company.

    J1C Complete Services is NOT a BBB Accredited Business.

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