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Business Profile

RV Repair

KC RV There Yet, LLC?
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They did not reimburse me for cancellation of services. He received the money back from the warranty company but did not give me back the money. I have no way to contact him. I would like to get my refund.

    Business Response

    Date: 10/17/2024

    I tried to reach out to you by phone.  Unfortunately, you've filed a complaint against ** ** There Yet, which is my company.  We are not and have never been affiliated with ******* who I assume this complaint should have been filed against.  We provide RV repair services only.  We do not sell warranties.  It is my understanding that ****** has closed it's business, however they used to be a source of referral business to us and I do have the owner, ** ********** personal cell phone and would be happy to provide it to you so you can pursue the funds that are do to you. 

    Business Response

    Date: 10/17/2024

    This complaint is not against my company.  It should have been towards ******* which is owned by ** *********  My company, ** ** There Yet, is a service only company.  We do not sell warranties or RV's.  ******* from what I understand has shut down it's operation.  I responded to the customer and let him know I did have the other owner's cell phone number and would be happy to provide it to him so he can reach out about his warranty refund. Unfortunately, with the names of the two companies being so close, this is not the first complaint that should have been directed to ****** that has ended up being directed toward me and my company, ** ** There Yet.

     

  • Initial Complaint

    Date:07/20/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They refused to provide the required paperwork for the vehicle leaving me unable to register. The owner refuses to speak civilly or follow the law.

    Business Response

    Date: 07/21/2023

    This complaint should’ve been filed against Kcrvs. That is not my company. We are Kc Rv There Yet. We only perform service. We do not sell vehicles.

    Customer Answer

    Date: 08/23/2023

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered] 

    Complaint: ********

    I am rejecting this response because: The owner continues to lie and pretend it's a separate business when it's the same. He owns it's and has repeatedly broken the law and refused to resolve this situation. Litigation is next.

    Regards,

    **** ******

    Business Response

    Date: 09/26/2023

    This guy won't stop.  Please read my current response.  This IS NOT MY COMPANY!  KCRV's/AMPR plaza will not respond to this guy evidently.  I do not sell RV's, never even stepped into this guys unit.

    Customer Answer

    Date: 09/27/2023

     
    Complaint: ********

    I am rejecting this response because:

    They are lying. They are the same business with the same name and address. They’re trying hide behind fictitious names. See you in court. 

    Sincerely,

    **** ******

KC RV There Yet, LLC? is BBB Accredited.

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