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Business Profile

Auto Distributors

U.S. AutoForce

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/30/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/01/2023 I bought Tires from Rays **************** in ******* WI.The tire deal included a rebate of approximately $70.00 from ***AutoForce ************************************************* ***************************** The rebate was applied for and approved. I have the confirmation emails.They said allow 3 to 6 weeks, the rebate never arrived. They blamed the ***** After numerous emails they reissued the rebate. Said allow another 3 to 6 weeks. Time went by, still no rebate. After more emails with them again blaming ***** Now its almost 4 months and still no rebate. We have not had any issues with our US mail and do not believe they are in any way responsible. Thank you for your help.

    Business Response

    Date: 04/17/2024

    This customer would have to reach out to ***'s Auto Repair. We do not provide rebates in this manner. We are a business to business facility only. 

U.S. AutoForce is NOT a BBB Accredited Business.

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