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Business Profile

Medical Lab and Testing

Comprehensive Pathology Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Complaints

This profile includes complaints for Comprehensive Pathology Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Comprehensive Pathology Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Comprehensive Pathology Services

      12303 DePaul Drive Hazelwood, MO 63044

    • Comprehensive Pathology Services

      PO Box 795083 Saint Louis, MO 63179-0795

    • Comprehensive Pathology Services

      6420 Clayton Rd Saint Louis, MO 63117-1811

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/23/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On five nineteen twenty twenty three my son was What's sent by his Endocrinologist To have Blood work done at the lab. I was unaware that it was a separate medical facility. I provided Insurance information. A few months later I start receiving bills. I call several times to provide insurance information again. Today I called 3 separate time. The first time The woman hung up on me the second time. The lady claims she couldn't hear me the third time. The man said he could not access my account because the first representative still had it open. This is causing unnecessary stress. I need for them to charge ********************* for this debt.

      Business Response

      Date: 11/09/2023

      We would need specific information so the complaint could be routed appropriately. We would need to know what facility services were received to look into seeing if she could receive a billing adjustment. She would also need to provide her son's name to look into it further.

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