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Business Profile

Vitamins and Supplements

No BS Vitalz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Charge of $9.95 on my bank statement that was never authorized. I have never heard of this company and did not receive any product of services from them.

    Business Response

    Date: 02/21/2024

    Hello,

    We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint.  We take great care to ensure that important matters such as this are properly managed. 

    We went ahead and issued a refund of $9.95 as the customer requested. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

    Rest assured, the account is canceled and you won't receive any further charges. 


    Thank you

  • Initial Complaint

    Date:10/07/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Well I recently was scammed and someone ended up getting my credit card number and just a few minutes ago my cashpp was almost charged 112.75 to recipient www.Nobsvitalz.com....thank God I had my app the where I can lock it but still I think this place or company is exactly what the previous complaint said working with or is the same ones doing this to ppl its bullshit

    Business Response

    Date: 10/12/2022

    Hello *****

    We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed. 

    We highly apologize that you may have misunderstood the offer. We would be happy to clarify any misunderstanding with your purchase. You have signed up for a 5-day Trial of the ******* ****** **** *** for $6.99. With your purchase, you have won an entry to the sweepstakes offer for the Dewalt Power Station, this does not mean you have won the item. If you continue your subscription after the trial period, we will automatically bill your card for the monthly fee of $112.75. However, the said charge was declined. Due to the misunderstanding, we have cancelled your subscription to avoid future billing.

    Rest assured, the account is cancelled, and you won't receive any further charges. 

    Thank you for being so patient. If you need anything else, let me know if I can help.

    Customer Answer

    Date: 10/12/2022

    Complaint: ********



    I am rejecting this response because: first off what should happen is someone call *** ******** or dewalt because you were using the company's names acting like you were ***  which is illegal !  The whole thing is a scam and all your "Sorry for your inconvenience BS " and all the other "apologies " are as fake as your business  is.....just a front to scammed people  for a free trial? That's not what the ad said because I know *** ******** doesn't have a health  and skin program  or whatever the **** you are saying it is....and the 6.99 was for shipping and handling  to "Recieve" the item ......no where was it clearly written I was gonna be charged or anyone for that matter 113? After 5 day ? Lmao the funny things is is I use to live in Branson  so if this is someone I know who owns this business you some slick **** lmao







    Sincerely,



    **** ******

No BS Vitalz is NOT a BBB Accredited Business.

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