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Business Profile

Major Appliance Dealers

Becker & Evers Appliance Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called them on 9-28-23 and he came out, took the old ice maker out, went and got a new ice maker and put it in. From that day forward, I have been without ice. He came on Monday and worked on it, he stayed 10 minutes and said I should be good to go. I asked when should I get ice and it hasn't make one cube of ice. I left a message that at least he should return my call and I should be able to come to the company to get a refund. I have tried to call him and left messages and he won't pick up or answer. I paid him $277.75. I just want my ice maker to work. He could have at least given me a call.

Becker & Evers Appliance Co is NOT a BBB Accredited Business.

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