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Business Profile

Manufactured Home Repair

Eaton's Mobile Home Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i hire him to do some work underneath my home for starters he kept disappearing long story short he never finish the job but he wanted money in advance which i gave him and which he has never returned

    Business Response

    Date: 05/14/2025

    I talked to him and told him it will take time.  I have a "bum" leg now, fired everyone from my company and sold the trucks.  I can't do anything.  I told him I would call BBB.  I want to make this right with him.  I will contact him in a month or so when my leg is better. 

  • Initial Complaint

    Date:06/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March I hired them to replace the floors in my home and they asked for $2,000 up front for materials. I told them the type of flooring I wanted and they brought me a different type of flooring. They left holes in my kitchen floor, in my laundry room, in my son's bathroom, and in the walls. They also didn't show up until 5pm when they told us they would begin work around 10am or 11am. I eventually fired them towards the end of March. Also, when I asked for a receipt for the materials they would not provide one. They also took beverages out of refrigerator without my permission.

    Business Response

    Date: 07/03/2023

    In June we spoke with ********* and she was interested in getting her subfloors done. We got the subfloors done. Then she said she wanted to receive a $1,000 back and also wanted to fire us. She said my people were gone too long. They left to go to the restroom and get something to eat that was over 3 miles away. I tried to be cordial and she basically was trying to get her subfloors done for nothing after we already did the work. I told her we couldn't give the money back because my people already provided the labor. 

    Customer Answer

    Date: 07/05/2023

    Complaint: ********



    I am rejecting this response because:  What they are saying is two stories, my cousin has to do the redo the work that they did.  I am going to take them to court







    Sincerely,



    ********* ********

Eaton's Mobile Home Service is NOT a BBB Accredited Business.

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