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Business Profile

Pole Barns

Tri-State Buildings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pole Barns.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am submitting this statement against Tri State Rental & Sales/Tri-State Buildings/***** *** ****** The company owes me $12,200 after agreeing to a consignment arrangement where the business sold my 12x32 Lofted Barn Cabin in February 2021.

    Since then, I have repeatedly reached out to ***** ***** directly through phone calls and text messages as well as showing up to the business in-person. During this time I have made every effort to work with the company on payment options. In return, I am still waiting to be reimbursed $12,200 from a consignment sale that happened in February 2021.

    It should be noted that the business has renamed itself and changed locations multiple times. The current contact info for the owner is ***** *** ****** **** ***** ******* ******* ** ***** ***************

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My friend and partner ***************************** sadly passed away on 3/16/2022. Due to having no family in ******** I did not want to stay down there by myself, so I chose to move closer to my son. I decided to have an auction to sell ******'s stuff as well as some of my own belongings before the move. I had done business with ************************* when purchasing a carport, from Tri State buildings. While he was at my home in ********, he asked what I was planning to do with all my stuff. I told him my plan was to sell it prior to the move. He mentioned that he did auctions so I chose to have him do our auction.
    The Auction was held on May 21, 2022 at my property address of:

    *************************************
    ********, MO65258

    He had written down the auction information on apiece of orange scratch paper. I asked for a proper receipt for my records prior to my move to ********. I did not receive payment until 6/24/2022 which was the day that I left. I went to a local bank *************** to open my checking account with the funds from the auction.Soon I received a charge back as the checks were drawn from a frozen bank account. After contacting ***** numerous times, he told me that it was an issue with the bank, and he got it straightened out and to redeposit the checks. Once again, the checks came back as no good. I was in constant contact with ***** who promised to send a cashier's check.I waited over two weeks and no check had showed up. He said that it had been sent certified but was unable to locate the receipt so that I could got to the post office to track it. After not following through with that promise I offered the solution to drop off my payment at US Bank in ********. I had spoken with ****** who was my banker and she said she would put the check where it needed to be. Though ***** assured me he was minutes away no check was dropped off still to this day.
    Since then, I have not had any contact or communication with *****.

Tri-State Buildings is NOT a BBB Accredited Business.

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