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Business Profile

Auto Machine Shops

Tire City of Independence

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Machine Shops.

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1

Average of 1 Customer Review

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Review Details

  • Cathy D

    Date: 12/02/2023

    My mom have taken our cars there for years. Couple times thought it was a bit pricey, at times we didn't think they even did the work they said they did. BUT this last time I took my mom's car in, I told Charlie there's a noise in the rear end a loud squealing, and the car wasn't blowing warm air, my mom is 82 I told him and to check the antifreeze cuz I knew it hadn't been checked in a long time. He wrote it all down and said he'd call with the estimate, well he called my mom with it told her it needed brakes, calipers and brake line flushed, she said go ahead. He called me when it was ready, said the mechanic took it for a test drive. My mom paid him 657. my daughter said she could hear the squealing as my mom drove off, when my mom got home she said there was no heat either. I rushed over got her car and took it back, I told charlie she was 82 and needed a safe car with heat. I get there, found out they changed the FRONT brakes and calipers, I stated there's no way ur mechanic test drive that car and didn't hear the squeal in the rear, he replied, he said he did, I asked if the antifreeze was checked, again same response, then tells me her thermostat wasn't opening and closing wanted 281.00 more to do that. Never looked at her rear brakes, never checked the antifreeze nor test drove it. How do I know, well her car the next evening, I popped the cap off and it was smoking, had to put a gallon and a half in at 1030 at night cuz they lied, overcharged, fixed nothing I said to check, and sent her off in it. Charlie had just been talking about never being one to rip women off that day too. We had been taking our cars there, for over a decade, and recommending other friends and women . So they now lost all of our business and the shady mechanic too. And to not even try to make it right or even an effort after years of biz, Taking a chance for my mom to break down in the cold or worse get hurt in that car. They are shady rip off liars. BEWARE.

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