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Business Profile

Vehicle Transport

TruckMovers.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vehicle Transport.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCharrise S

    Date: 04/04/2025

    1 star
    The only thing I agree with in your response is that a lot of details were left out regarding the incidents. The fact is, there are supporting documents that show clear evidence of mismanagement and a disregard for the safety and well-being of a driver who was new to your company and the industry. These documents highlight how someone eager to learn, trusting the process, and treating others with respect can be taken advantage of and mistreated.

    On several occasions, your employees were bold enough to admit their faults, but I was still left to pay for them. From day one, the very first load, I had to pay for your broken vehicle because your dispatcher forgot to advance the gas money. Later, after I paid over $1,200, your manager admitted it was not my fault, but I was never reimbursed and continued to pay until the negative balance was cleared. Despite this, I stayed and paid, thinking the experience I was gaining was worth more than the disregard shown toward me.

    However, this situation put me on a target list when your claims department went back on their decision about the $663 tow, probably because they saw I was covering for the dispatcher’s mistake. I just agreed, hoping to keep the job, and figured what’s $50 payments when I’m gaining valuable experience.

    I have facts and paperwork to back up my side, while you have the words of employees who have your ear and are trying to hold on to their jobs.

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