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Business Profile

Towing Company

Scotts Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was illegal towing. Without my consent. I shouldn't have any fee to obtain my vehicles especially with the law was violated. Local police station state they didn't have knowledge of the car being towed. This car are more of a sentimental than value to me I had my BFF die in my truck. The last of what I had of him.

    Business Response

    Date: 04/14/2025

    Thank you for reaching out to us on this matter. Scotts Towing was not involved with the complainant, ******* *******, nor did we ever have contact or receive money from her. We were contacted by *************** to remove these vehicles. This is to be paid by the vehicle owner. Owner has contacted us on 3 different occasions to find out how much the bill was and to make arrangements to pick them up. She did not proceed even after we cut her bill by 75%. Thank you for your time.

Scotts Towing LLC is NOT a BBB Accredited Business.

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