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Business Profile

State Government

First Steps Of Missouri

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in State Government.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/05/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to dispute a fraudulent account listed under my name with Missouri Child Support. The account in question was opened on 12/01/2009, with account number **********. This account was not opened by me and is the result of identity theft.I have already filed a formal identity theft complaint with the ************************ (FTC) via IdentityTheft.gov, and I have enclosed a copy of the report for your reference. I demand the immediate removal of this account from my credit report and any inquiries associated with it.

    Business Response

    Date: 09/11/2024

    The complaint was sent to the Department of Elementary and ******************* (DESE).  DESE is responsible for the First Steps program, which is Missouri's program under Individuals with ********************** Act, Part C, that is an early intervention program for children under three years old.    

    The complaint sent references "Missouri Child Support." DESE does not administer any child support program. Child support programs are administered by the Missouri Department of Social Services.

    Please let me know if you have any questions.

    *********************

    ************

    *********************************

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