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Business Profile

Auto Services

Hyper Tune Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has my car at their mechanic shop. Original told me that I could store it there and never mentioned fees. Im an 18 and walked back and forth to work to save money up to buy my first car. After finally saving enough, I purchased and a month later the engine blew. I took the car to ****** the owner who said the motor blew and never mentioned anything else about fees or anything. While walking to work again, I got home tonight and found myself being strong armed to either sign the title over for $500 or pay $30 a day in lot fees for storing my car there since august. Which is over $5,400. My car is not even worth that. I signed no agreements or anything. When I asked him if I could just have a tow truck come get it, he said for $5400. Which clearly is unreasonable and shows hes trying to take advantage of me since Im only 18 and this is my first car. I never signed any agreements or anything. I just want my car back as he hasnt done any work to it whatsoever. Please help me.

    Business Response

    Date: 02/26/2024

    We have three different signs in the shop about leaving cars/trucks with us for a length of time.  This consumer left the car since June 2023.  He wouldn't respond to multiple calls.  I did the work, he didn't pay and I was charging for storage as well.  He sent two weeks ago a tow truck at midnight.  I sent the car to be crushed, since the car and the repair was not payed for.

Hyper Tune Auto Repair is NOT a BBB Accredited Business.

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