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Business Profile

Irrigation Equipment

Go Green Lawn & Sprinklers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Irrigation Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My spouse and I paid go green a down payment of 2,000 to put sprinkles in our front, side and back lawn. The owner gave us a date to come out but never showed up. After we reach out to him a few times, he called us back and gave us another date. That date went bye without him communicating with us. So my husband text him and asked him if he was still going to do the job or we can get someone else to do it for us. The owner replied that he didn’t like being threatened. We felt that he was unreliable and gaslighting to lessen the fact that he did not provide us service as promised. He said that our 2,000 dollar check was being expressed mail back to us. It’s been a week later and we still don’t have a check. What makes it even more disgusting is he only lives 45 minutes away from us and he’s already cashed the check. He will not and our calls or text. We want justice.

Go Green Lawn & Sprinklers is NOT a BBB Accredited Business.

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