Reviews
This profile includes reviews for Able Appliance Repair's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 34 Customer Reviews
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Review fromCharles M
Date: 05/01/2025
5 starsCharles M
Date: 05/01/2025
Ricky was just here to repair the ice maker in out refrigerator. His work, skill, and ability were outstanding. I could never hope for any service better than this!
Charles M******* Overland Park KS.
Able Appliance Repair
Date: 05/02/2025
Wow!! Thank you so much for this incredible review! Ricky is such an amazing technician and we are so lucky to have him. We are glad you had such a great experience with us and we hope to do business with you again in the future!Review fromSteve G
Date: 01/24/2025
1 starSteve G
Date: 01/24/2025
On 12/08/2024 a washer repairman came to my apartment to repair my washing machine. The repairman said the timer needed to be replaced. He charged me $100 for the service call and said he would be back the next day to install a new timer. On 12/10/2024 the repairman returned, installed a new timer, and charged me an additional $421.85. Only the new timer did NOTHING to resolve the issues I was having with my washer. It still didn't work properly. I called Able Appliance Repair and asked for a refund but they refused to refund my money. They said the only thing they could do is have the repairman return and try to fix the problem. I told them, "No" because obviously this repairman didn't know what he was doing. 6 weeks or more have past and Able Appliance Repair HAS NOT refunded my money. They have stolen over $500 from me with no resolution to this problem.Able Appliance Repair
Date: 01/27/2025
Hi Steve,
Thank you for sharing your experience with us. We’re genuinely sorry to hear about the issues you’ve had with your washer repair and understand your frustration.
After reviewing the situation, we wanted to clarify the options we’ve provided to make things right. We did initially offer to have the technician return to address the problem, but we understand you declined. Following that, we extended an offer to send a different technician for a fresh assessment, which was also declined. Additionally, we proposed issuing a refund if we could retrieve the part that was installed, which was not accepted either.
We sincerely want to resolve this matter in a way that works for you. Our offer to retrieve the part in exchange for a refund still stands, and we’re more than willing to work with you to reach a fair resolution. Please don’t hesitate to contact us at (816)420-0361 if you’d like to discuss this further.
We truly value your feedback and hope you’ll give us the opportunity to make things right.
Kind regards,
Sandy
Able Appliance RepairReview fromKent W
Date: 10/01/2024
5 starsKent W
Date: 10/01/2024
Mark did a great job diagnosing the
problem with our refrigerator. He was fast and very efficient. The price was very fair. We are glad we contacted Able Appliance!Able Appliance Repair
Date: 10/17/2024
Thank you so much for the 5 star review. We really appreciate your business and look forward to servicing you in the future. VickiReview fromJill D
Date: 01/25/2024
5 starsJill D
Date: 01/25/2024
John did a great job! We were so worried about what we were going to do without our refrigerator. He got it fixed quickly and the price was very fair! Will call again if we need anything repairedAble Appliance Repair
Date: 09/18/2024
We are so thankful for your review! We truly appreciate you trusting us and allowing us to work on your appliance! We hope to work with you again in the future! - Arianna (:Review fromSarah P
Date: 12/13/2023
2 starsSarah P
Date: 12/13/2023
Repair was completed and the technician was nice. However, communication with the office was terrible. On 3 separate occasions, I had an appointment “window” setup and had to call Able Appliance when the technician did not show up. I then found out the part he needed had not arrived. I understand having to wait for a part to arrive, but I do not understand leaving the appointment on the books and not communicating that with the customer. This happened not once, but 3 times before my repair was completed. I will not be using Able Appliance again.Able Appliance Repair
Date: 12/20/2023
Thank you so much for your feedback, here and over the phone. I do apologize for any miscommunication from the office. We do our best to notify customers if there is a delay on parts. As soon as the supplier notifies our technician they notify the office. We in turn call the customer immediately. Again I do apologize for any inconvenience this has caused you~MarieReview fromLauren W
Date: 11/10/2023
1 starLauren W
Date: 11/10/2023
Our dryer wasn’t working and we called Able Appliance Repair based on positive online reviews. We did not have a positive experience. technician charged the $99.95 service call fee after being there about 4 minute. He claimed we needed a new master control panel, a $500 part that would have to be specially ordered from the factory in Korea. He wanted payment up front for the part and said it was non returnable. We had another repair company come out and the master control panel is fine. The problem was a loose connection and the dryer needed cleaning. It works great again and we didn’t have to spend $600 not including labor. Best case scenario, the technician experienced confirmation bias - he thought it was the master control panel before he even looked at the dryer.Able Appliance Repair
Date: 10/17/2024
So sorry for the late response. If you could call me I would love to talk to you about this.VickiReview fromPat C
Date: 08/31/2023
5 starsPat C
Date: 08/31/2023
The tech was on time, extremely nice, explained the problem and my options, and promptly did the work. I was so pleased. I was expecting to be told I needed a new washer and got by with a very reasonable bill. I would highly recommend Able.Able Appliance Repair
Date: 09/01/2023
Thank you for being an Able Appliance Repair customer! We are thrilled to hear the technician got you taken care of. We appreciate your business. We also work on washers, dryers, stoves, dish washers and garbage disposals. Check out our website to see all our brands we service. Don't forget to follow us on ******** for our weekly Maintenance Tips and our webpage!~*****Review fromJean R
Date: 08/17/2023
5 starsJean R
Date: 08/17/2023
**** from Able came out yesterday for a refrigerator leak. He was prompt and tried to repair the leak, but my fridge is too old and has to be replaced. He was kind enough to recommend a plumber to call to help shut the water off. I am very satisfied with their service.Able Appliance Repair
Date: 08/18/2023
Thank you so much for taking the time to give us a 5 star rating! We appreciate it so much! Please take a moment to look at our web site at www.ableappliance.net to see what other appliances and brands that we service! We look forward to working with you in the future should the need arise~*****Review fromLawrence A
Date: 07/27/2023
1 starLawrence A
Date: 07/27/2023
Had Able App. out to fix back flow of water from its drain and ice cube maker not working. ***** the worker they sent out said it needs new icemaker, and steam out the frozen drain .turns out that not the icemaker,and a few weeks later the drain is still pluged. What a waste of money to have this company out.Able Appliance Repair
Date: 10/17/2024
Please give us a call concerning your icemaker. VickiReview fromRobert W
Date: 07/22/2023
5 starsRobert W
Date: 07/22/2023
Very efficient. Business like explaining what I needed. Attained the part. Came back sooner than scheduled. I would recommend to anyone that needed service work.Able Appliance Repair
Date: 07/24/2023
Thank you for being an Able Appliance Repair customer! We are thrilled to hear the technician got you taken care of. We appreciate your business. We also work on washers, dryers, stoves, dish washers and garbage disposals. Check out our website to see all our brands we service. Don't forget to follow us on ******** for our weekly Maintenance Tips and our webpage!~*****
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