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Business Profile

Party Supplies

Northland Party Rentals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Party Supplies.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Joe W

    Date: 11/29/2023

    Stay away from this company! They were supposed deliver and set up our tables and chairs. We had to help unload them and then we had to set them up ourselves. When we were setting up one of the tables was broke. I tried the number ,I was given and had to leave a message never heard anything. They were supposed to pickup by 5pm the next day. I got a text they were running behind because of rain, no biggie thanks for letting me know. BUT after that I had no contact. I text the number and called the number...no response. Now its about 6:15pm. Oh, finally i can't get ahold of my driver. So, I remain waiting. Its now 7:00pm. Still nothing. I text her again what's the status. She tells me I still haven't heard anything from my driver. 7:30pm can we do a pickup tommorrow? So 2 1/2 hours later you want to pickup tommorrow. I said this is a place of business, I'll have to check if this will work. So, yes it will work. I told her they open at 9am, can you be there by 9 or shortly after. Sure no problem. 10 the next day no-one showed up to pickup. I call the business leave a message, no contact. 11am I call leave a message, send an email, text and call the after hours phone no contact no response! 12pm, I do it all over again no response. Finally a guy shows up at about 1tells them, I don't work for the company. I'm just helping her out. He told them I won't be able to get it all I'll have to come back. Now don't forget this is a business, trying to do business and you're about 4 hours late and you're going to have to come back. We are just really irritated in how they treated us as customers, as well as the business where we had the event. Got my money that's all they were worried about. This company has no communication. We are a little over a week, since this occurrence. I still haven't heard anything from the company. No we're sorry or anything. Nothing about the broken table, I think I should be refunded for. Just an absolute disaster of a company to do business with.

Northland Party Rentals is NOT a BBB Accredited Business.

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