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Business Profile

Post Offices

Goin Postal

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took a turbo here to be shipped, the part was supposed to be delivered guaranteed the following Monday, but was never shipped out due to the store closing because their pipes had burst. **** gave me the turbo back and stated that he could not refund me at that time because they were closed so the pipes could be repaired. He told me to come back on Jan 3rd 2023 and he would refund my ****** shipping fee. I have been back to the store several times and they were still closed much to my surprise I went by the store again yesterday, and there is a sign out front that says opening soon under new ownership. I want to know how I get reimbursed for the money that this man took from me, and did not provide the services. **** was also in raged when I went to the location and asked for my item back he was yelling and screaming at me and my mother. I would like this resolved it is not fair that I have to lose money because the company is under new ownership. I was promised a refund and now Im not sure how to get that back. I do indeed have the receipt showing what I paid.

    Business Response

    Date: 02/15/2023

    Called and spoke with ******** and she said she was not in business at the time of the complaint and is not aware of the customer or the complaint. She said has just bought the company.

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