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Business Profile

Concrete Contractors

Lew's Concrete Construction, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired Lew's Concrete to pour patio 31 August, 2020. Men did not wire rebar correctly so I bought wire and wired.
    The cement turned ORANGE. Contacted Lew and he stated he forgot to put in additive in cement. FORGOT. I have letter of intentions from computer. Contacted several concrete companies and they confirmed a lack of an
    additive. They also stated a second sealer was not sprayed on for cement is discoloring, has dark sploches on
    it. I have taken many pictures for proof and had numerous professionals and friends observe mess cement.
    Tony came over 14 April (Lew manager ) and showed cement. He said cement Company to blame. He said, he
    was sorry he did not tell me to seal cement after one year. FORGOT, SORRY, BLAME GAME. Not acceptable.
    My 20 year old double driveway is in better condition than patio!!

    Business Response

    Date: 06/12/2023

    We pour the concrete and finsih it but we don't make it. The ready mix supplier we use had an issue with the concrete. I reached out to a salesman and he never called me back. I'll reach out again.


    I am going to reach out to her. We will get a salesman out there and see what they say. 

    ***** ***** 

Lew's Concrete Construction, LLC is BBB Accredited.

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