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Business Profile

Land Leveling

S & L Soil and Land Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Leveling.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company crushed and cracked my driveway, ran their equipment into my house breaking boards and possibly damaging the foundation and soiling the house and AC unit with dirt. This company's employees ran their equipment into 13 of my trees, debarking many of them They did not water the hydroseed and some areas of sod, They caused water and mud to run off into and flood my Shed. I have called and text numerous times with no response from the company. I have involved the EPA but have not seen any results from them either.

    Business Response

    Date: 08/10/2023

    Upon being notified of the alleged damage, S&L responded
    promptly to Ms. *****’ residence and began responding to the concerns.  S&L has already inspected the foundation
    (no damage was noted), repaired the siding, and power washed the home.  S&L has also arranged for an arborist to
    assess the trees.  Unfortunately, Ms.
    ***** informed S&L that she would rather wait for a different arborist than
    use the one that was arranged.  We
    currently have two arborists lined up to inspect the trees but must wait until
    one has room in the schedule to get out to Ms. *****’ property. We have been responsive to Ms. *****’ complaints, have been
    working with her, and are willing to continue to work with her in investigating
    her complaints and coming to an amicable resolution.

  • Initial Complaint

    Date:08/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to contact this company for the last 2 weeks regarding the issues with my yard. They laid sod down and it all died immediately and now it is just straight dirt. They did water it for a few days and then stopped. I tried doing it myself. They will not return calls and left multiple messages. I tried contacting the regional manager but their voicemail is full.

S & L Soil and Land Services is NOT a BBB Accredited Business.

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