We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fire and Water Damage Restoration

Servpro of Oakville Mehlville

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jill L

    Date: 05/13/2024

    ServPro is without doubt the worst company I have ever dealt with. After a small fire in my apartment, my insurer, The Hartford, chose them for restoration. The man in charge, *********************, was a true salesman: all hail-fellow-well-met at the beginning, utterly unreasonable by the end. In storing and cleaning my possessions, ServPro managed to break two lamps (delicate, but they should have been salvageable) and to crack the top of one of my dressers. But that's not the worst! They also lost ALL the contents of my two dressers and small chest, my shower curtain and shower curtain liner, and one of my blankets. Their response: To insist that the culprit was a company they subcontract "textiles" out to called BIG Contents. Unfortunately for this argument, BIG Contents has evidence that they returned the missing items to ServPro two months before the restoration was finished. ServPro's response: "We didn't do it, we didn't do it, we didn't do it." Uh, yes you did. I have never dealt with a company with so little pride in its work and no sense of responsibility for its actions. Fortunately, they were willing to cough up a small amount as payment for replacements, but only because the Hartford adjuster was willing to deal with them. If you have any choice, go with anyone but Servpro in like circumstances.

Servpro of Oakville Mehlville is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.