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Business Profile

Colleges and Universities

Moberly Area Jr. College

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took a CNA class and passed all the requirements to test, still has been 2 weeks and nothing has been done about turning my CNA form in so I can test. I feel like I was scammed out of my money and time because no communication has been received and my email has not been followed up. I wish I would have known they had a instructor who was teaching from California the state or I wouldn't had taken the class. Right at the end they had a different instructor come in and teach the course, something didn't add up with all these assignments she was asigning that should have been told about. I was not the only student strugglining due to lack of communication. The class ended near Christmas in December it is now February, something doesn't seem right about this course.

    Customer Answer

    Date: 05/21/2024

    My complaint has been resolved.

  • Initial Complaint

    Date:07/14/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 4, 2021, I went to Moberly Area Community College - Kirksville Campus and signed up for classes. When I was there, I was told to go speak with the financial aid office, which I did. While there talking to the financial aid office, I was told with the FASFA and scholarships offered there I would have to pay one hundred eighty dollars or less for all of my classes, all I had to do was turn in my high school transcripts with my graduation date. I proceeded to turn in my transcript on the first day of school. Later in the semester, I proceeded to turn in anywhere from three to four more transcripts to both the Kirksville campus and the main campus in Moberly. I never received any financial aid from my FASFA or the scholarships. It was then sent to collections and was raised to four thousand. I can not afford to pay due to me being a single mom with no financial help from the father or his family.

    Business Response

    Date: 07/22/2022

    Moberly Area Community College strives to provide the best customer experience to our students and fulfil our mission of providing dynamic and accessible education opportunities that empower our students and enrich our communities. We have an established process where students may request consideration of reduction or waiver of account balances due to extenuating circumstances, and we strive to assist our students in need when it is requested. We have contacted the student involved in this case, and we have agreed to the preferred determination that the student suggested.

Moberly Area Jr. College is NOT a BBB Accredited Business.

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