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Business Profile

Handyman

Cullins Construction, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** Cullins (contractor) replaced old barbed wire fencing with new stock fencing (woven wire). He was supposed to replace the old rotting corner posts. He replaced some of them but removed and didn't replace the bracing on the coeners/ends which is basic fence construction. Additionally, the fencing is loose and starting to sag. I contacted ****** on Oct 20th with my concerns. Despite me following up, I still don't have a date as to when he will fix these issues.As to the pool. Work on the pool deck started around July 20th. ****** removed the deck boards and then around August 10 he claimed to have medical and family issues and couldn't come out to work. Then after chasing him via texts he sent a subcontractor to finish the deck. The subcontractor came out around August 21st and noted the damaged electrical wiring (powers the pool pump) and started work on the deck. The subcontractor finished as much as he could (materials were missing) around the end of August and spliced in a piece of romex to get the electric working. After tripping our circuit breakers several times we removed the splice. ****** was supposed to order and deliver the materials needed to finish the job. That has not happened. On Oct 20 I sent him a list of issues and he said he would find a date that he would be able to come out. He has gone silent again.

Cullins Construction, LLC is NOT a BBB Accredited Business.

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