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Business Profile

Auto Repairs

RPM Auto Services LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kathey H

    Date: 01/07/2023

    Brought this car from a dealer who told me take it to RPM ************ if it needs work which of course it did being a 2010 car. I drove the car 4 days when power steering went out. Dealership had car taken to RPM and they gave it back to me 3 1/2 days later after I called to see if fixed. It was right before closing. Notice they didn't call me, I called them. So drove car from Friday to Friday and had to call for car to be taken back in as all the antifreeze was pouring out of radiator. They never call me for any kind of information or followup, so I call everyday. On Thursday following week I finally get mechanic on phone and he said car needs new radiator and dealership was paying so could pick car up sometime next day which was a Friday. On Friday I call all day and no answer but finally before closing I call and he said whenever he can get anyone to fix it, it will be fixed. Saturday, all day I call and no answer so daughter said she will call 3-way and I could ask about car on her phone. ******** picks right up and when finds out it is me he goes off about me calling and how I need to respect him. Daughter disconnects call. I take care of my 84 year old total disabled husband and need that car! I've had to cancel doctor ************ and various tests as I can't get him to them. He ha little strokes, ***'s everyday. He has equipment and ******/wheelchair that my car has the room and Uber apparently doesn't, besides it cost a lot for round trip. We have ssi and va pensions so I really rolling in money!!. As of right now I have no clue when I can get the car and if will be fixed correctly. I not paying for the repair the dealership is so I guess I have no say in this. I am not giving them a rating of any kind as I I don't think they deserve it. I would not go there again if I pay for it. Poor CSR ... Well I have to rate it or it won't let me post! What's matter with picture!!!

RPM Auto Services LLC is NOT a BBB Accredited Business.

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