We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Absolute Comfort Systems LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Roger K

    Date: 06/01/2023

    DO NOT USE THIS COMPANY! They installed a ****** HVAC system in December 2020 which breaks down annually. The parts are under warranty, but they charge $100 for a warranty service call and another $150 to take two minutes to install a capacitor. They didn't try to offer me a service contract, probably because they make a fortune as transactional pirates. Maybe if this was the last company on earth I would go back. Super Dave = Super Rip Off!

  • D. D

    Date: 04/14/2023

    THE WORST company with whom I have ever done business. It starts at the top, with ****, the owner. Absolute Comfort Systems (previously ****** ******* *******) does NOT stand behind their product. Absolute repaired my heating system with a new board in December 2022. They sent a young kid out, *****, who tracked snow into my home after I asked him to remove his shoes. ***** did not clean up the floor mess NOR his mess downstairs. Today, I phoned the company at 4:30 pm (busy). I called back at 4:45 pm--an answering service picked up during business hours. **** phoned back and was "extremely disagreeable." He went on a tirade about trying to get out of the business because people like me who call late in the day. He said, it was too late for him or an employee to come out at 5:15 pm. NOTE: I let him know my call was before they closed. I also let **** know my health would be in jeopardy in heat, but he did not care. My guess? **** did not want to replace the board and be liable for the Chinese made circuit board that his boy ***** installed. Sadly, **** tried to diagnose the issue over the phone. I asked him to repeat what he said, to make a note, but he ignored my request; made two times. After **** mentioned *****'s name, I let him know that I did not make a negative review given *****'s unprofessionalism in my home...thinking that I did them a favor. Apparently, this made **** angry and he said he was not going to business with anyone who threatened him. NOTE: I did NOT threaten him (simply stated a fact), and I had done nothing wrong! ****'s horrific, hateful and rude behavior disgusts me. He kept talking over me. I told him to screw himself and hung up. After 7 years on an award-winning JD Power Customer Service team, I know what good customer service is--this company is NOT it. Absolute consistently lacks quality, professionalism and good behavior. SAVE your hard-earned money and spend it with a company that values and appreciates your business.

Absolute Comfort Systems LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.