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Business Profile

Tire Dealers

Chad's Tire & Auto LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/23/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took a tire in to get replaced **** told me that it was going to be $137 plus tax, and when I went in to pick the tire up the cost went to $175.00. I asked **** the owner about the price difference and he started arguing with me. He is the one who quoted the first price. I would like my $50.00 back.

    Business Response

    Date: 04/03/2023

    I informed the customer that it would cost $175.00 when he dropped the tire off.  

    Customer Answer

    Date: 04/04/2023

    C********* ********



    I am rejecting this response because:

    He lies... told he 135. When dropped it off.

    Now says 175..lie...








    **********

    *** *********

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