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Business Profile

Colleges and Universities

College of the Ozarks

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to apply to college of the Ozarks in point Lookout Missouri, they refuse to make any reasonable accommodations or documentation submission modifications in accordance with the Americans with disabilities act and my disability of autism spectrum disorder. I attempted many times to speak with their ADA compliance officer ***** ********* and explain to her that I am unable due to a disability to do the higher math demanded in GED SAT CLT ACT and would be needing reasonable Accommodations. They refuse despite trying to get them other versions Of documentation proving that I have a qualifying disability from doctors notes or college transfer credits on an individualized education profile pass fail they also refuse to except and I have no the choice but to file a complaint hoping on the small chance that you will be able to help me as I would still like to attend but more importantly if they’re doing this to me they’re probably doing this to several other people with autism because of inadequate faulty standards and procedures and protocol. As much as I would like to attend I want them to update and amend their atrocious internal policies so that they do not do this to other people. I’m casting a wide net with a complaint with the department of justice as well to try and see if several complaints to the ADA office will allow them to help me in the way they are legally obligated to and I help other people.

    Business Response

    Date: 05/18/2023

    College of the Ozarks is
    committed to providing equal access to educational opportunities to qualified
    students with physical or mental disabilities as intended by section 504 of the
    Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.
     To that end, the College has policies and procedures in place to assess
    needs and reasonable accommodations the College may be able to provide for
    qualified students. Students can contact the Section 504/ADA Coordinator by email at ************************

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