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Business Profile

Event Planner

Brilliant Dreams KC LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I try to do business with this business owner for my four year old sons birthday party. They changed their price twice at the beginning of the agreement then while I was traveling, they emailed me in agreement that didn’t match the text message conversation thread that we had they told me it would be fine if I just reply that I agree that I read the contract but they would make sure that the accommodations for the price that I pay them Would be sufficient and that they would wait until February 24 until I give them a final headcount to finish the final planning after I pay her the deposit on 215 I hardly ever heard back from her her attitude change she started being aggressive, very rude and unprofessional not very responsive and start trying to charge more money for things that she had already agreed to Then finally when I gave her the final headcount as we agreed, she stated that I would have to pay more money for the heads, and she was only going to serve 15 then while I was explaining to her that we had a text message agreement as well as several conversations about the time she hung up the phone in my face when I tried to call her back she didn’t answer. I went back and did some research and I realize that she kept asking me to pay her money and her personal name is not her business name which also is a conflict of the contract. This person is shady. She’s avoiding taxes and I want my full money back . She should not be representing any part of a A+ rating business with the Better Business Bureau.

Brilliant Dreams KC LLC is NOT a BBB Accredited Business.

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