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Business Profile

Podiatrist

Best Foot Forward

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Podiatrist.

Reviews

This profile includes reviews for Best Foot Forward's headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Foot Forward has 3 locations, listed below.

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    • Best Foot Forward

      8790 Watson Rd Ste 103 Rock Hill, MO 63119-5140

    • Best Foot Forward

      1478 US Highway 61 Ste B Festus, MO 63028-4108

    • Best Foot Forward

      123 Rottingham Ct Ste D Edwardsville, IL 62025-3778

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromKathy K

      Date: 03/04/2024

      1 star
      ************************ AT THE ****** ** LOCATION REMOVED THE WRONG SIDE OF MY TOENAIL! I had originally gone in for an infection and ingrown toenail. She cut my nail back and down the left side (No anesthesia), said she couldn't give it to me because of the infection, and said if she did it could spread to my bone. Ok, understandable. Gives me a prescription for antibiotics and come back in about 1 1/2 weeks. Tells me to do epsom salt soaks and antibiotic ointment. I go back after my 1 1/2 weeks. My toe is still very discolored and swollen with a blister on it on the left side. I'm told that's because she didn't remove the ingrown part. We discuss what I want to do. I told her I want to get it taken care of now, let's go ahead and remove the ingrown part. I VERIFY WITH HER WHERE SHE IS CUTTING AND HOW MUCH SHE IS TAKING! She then numbs me and leaves me to sit while that takes effect. She did come back in to numb me more because her 1 shot technique didnt seem to numb me enough. She had an attitude about that. Eventually she comes back in, lays me back and tells me not to look while she removes the nail. Honestly I felt like an afterthought. Too busy taking care of everyone else. It is not until the next evening when I take the bandage off to soak my foot that I find out she took the nail off the right side of my toe. So now, not only do I have to deal with this healing properly and hope the right side doesn't become ingrown when it grows back in (that side has always been fine) but I still have the ingrown on the other side. NO ONE WILL RETURN MY CALLS! I HAVE LEFT 4 messages and no response. I have been calling since 2/22/24. As of 02/28/24 she is no longer listed as a provider. HMMM, COINCIDENCE?? Dr. ***** owns this practice. I seen him a few years ago and had a great experience with him and **************. Unfortunately, Dr. ***** also is not calling me and I guarantee he knows what happened! Shame on you Dr. ****** *********************** needs to own up to what she did!

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