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Business Profile

ATVs

Stahlman Powersports
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a motorcycle from this company March 27th, I was unable to pick up the motorcycle until April 4, which is where they told me the lien release to this motorcycle would 2 to 4 weeks. As we have now passed two months I cannot get any reply or text back from this company with information on the lien release. I have made several attempts and this is not just somewhere I can walk into as I live two hours away. are refusing to contact me back. It seems like and I cannot get the motorcycle registered since I do not have this piece of paper andthey are not willing to help. I am interested in returning the motorcycle and getting my money back and taking my business elsewhere and I have mentioned that, and they also do not reply. I have tried reaching out to the lien company themselves, but they cannot tell me anything since the lien is not in my name.

    Business Response

    Date: 06/17/2025

    The consumer received a check for the penalties and the lien release and the consumer is happy. 

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a honda recon 4 *******. Have taken it in once problem was never fixed brought it back to me. Now it is back in the shop now wont start just grinding and spark plug was pitch black. Picked it up last week, called 3 times and was told that someone would call back. No one has called me back. But when we bought it 2 months ago they said it was brand new but it is a early 2023. I spent $1,250.00 on a full 5 year warrantee. But being a few months old since we bought it they are not even honering there limited warrantee. When we got it home trying to start it is like a gun going off..back fires. Metal on metal grinding noise.

    Business Response

    Date: 09/04/2024

    I have been in communication with the consumer and the bike is at my business to be repaired. 

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