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Business Profile

Construction

Elite Homes LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was sold a home fraudulently, after moving in I notice there was leaking around the drain in the basement. Two weeks later, I washed clothes in my washer and notice flooding and f**** in the basement. I contact two plumbers. The ran a snake down the drain and his cable got stuck, and I was told it was my responsibility to get it out or would need to get an excavation done to get it out, And I was advised that I could not continue to live in the home. I reached out to *************************** who is sold me the home, but the real estate company who he referred me said that they would contact him on my behalf. I was given his phone number so that I could speak with him. He came out to fix the repairs, but then soon after he left, the same issue occurred, I tried to contact him again, and he said he would come back. I have not heard anything back from him.

Elite Homes LLC is NOT a BBB Accredited Business.

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