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Business Profile

Tree Services

Two Men In A Tree

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They did work on my neighbor's yard and they cracked my driveway with the crane they were using at the time. My neighbors are ****** & ********* ******. I got in touch with his partner but they never got in touch with me. I spoke with **** and *** but never got any resolution from them. I have their flyer but could not reach them at the number on it. They said they would repair it but keep giving me the runaround. I would like for them to repair my cracked driveway.

    Business Response

    Date: 10/31/2023

    We have talked with customer and we informed the customer to get a couple of estimates as soon as possible, if the customer is okay with me having a couple of business come to the property get estimates I will be happy to do so.  We wish to resolve this issue as soon as possible.  

    Customer Answer

    Date: 02/15/2024

    I was waiting on his response.  He keeps giving me the runaround and he said he was having financial p***lems.  My p***lem was $800 and he said he would have someone come look at the job around Christmas, he keeps giving me the runaround.  I sent him pictures of it.   

Two Men In A Tree is NOT a BBB Accredited Business.

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