We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Brake Services

Meineke

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brake Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Marissa E

    Date: 03/18/2025

    Through December and January of *********, I had a serious engine issue that needed immediate attention and I took my car to the Meineke on ************* Between the repairs and new tires, I spent nearly $1,000 over Christmas. Not even two months later, the same lights kicked on again. I stopped by ******** to have my engine light checked for free and was advised that one of the cylinders was misfiring. Due to the history of the repairs, ******** stated that this should have been caught by Meineke. I called Meineke to see what could be done and spoke with *** who was unnecessarily rude and downright condescending. He wasted no time to talk down to me as if I were a child, making me feel stupid and embarrassed for not already knowing that "coils are like lightbulbs that can go out for no reason." I explained what ******** advised me of which he took very offensively. "Because AutoZone is the best right?" It was clear that he was agitated with me, and continued to say things like "Why would I tell you to fix a lightbulb that isn't broken? Does that make sense to you?"The next morning, March 14, 2025, I arrived early to the shop and waited for them to open. I took the AutoZone paperwork with me to show ***, but when I explained the issue again, his tone and demeanor completely changed as he made a snide comments like "Oh, so you are the coil lady. You know, the one I should have replaced months ago. Is that the conversation we had?" He was very harsh and if looks could kill, I'd be rotting in the ground. After 7 hours, I was charged just under $500 to replace one $80 ignition coil. To be *****, this experience was not worth the rate of $150/hr.

Meineke is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.