Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Flooring Contractors

Pro Floors of St. Joe LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStanley T

    Date: 04/22/2024

    1 star
    They do not pay their bills ! Always saying they had someone filed bankruptcy on their company.
  • Review fromSarah F

    Date: 04/03/2024

    1 star
    Horrible communication. Was told our flooring would be in within about five days and was only being shipped from the Kansas City location about an hour away. It was over two months before we got all of the pieces of our flooring including the transition pieces. You call 1 million times and nobody answers. They take no responsibility. They said they would ship the transition pieces so we didn’t have to drive for a third time an hour and a half one way to get there. Then the pieces were shipped from Kansas City straight to Saint Joe and they said they would not ship them to us, even though none of this was our fault , five days turned into more like 65 days. They don’t care, they don’t help, they act like nothing is their fault. They loaded one pallet onto the back of my trailer, and even though I asked them to put saran wrap on it, they chose not to . 15 minutes down the road the whole pallet fell apart. Spent between one and two hours hand loading every heavy box into the back part of the truck without help. Even when they make mistakes, they put it on the shoulders of their custom to deal with the repercussions. They say they will call back and you’re lucky if they ever do. I cannot emphasize this enough: They don’t care.
  • Review fromShelly M

    Date: 12/05/2023

    5 stars
    Ira installed are carpet his crew was super polite and very considerate of my home. We later had vinyl put in are kitchen and bath and again very considerate and a perfect job.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.