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Business Profile

Home Accessories

Jenny’s Farmhouse Creations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Accessories.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 24, 2022 I paid Jenny $45 to be a vendor at her youth alliance event in St Joseph, Mo. Before the event she posted that the event had been cancelled and that she would not be refunding any their money. She said she could not give back anyone's money as it was wrapped up in advertising on Facebook for the event. That we could do another event with her for free but that was all she would do. She has had one event since then that we couldn't be in. So she still owes us $45.

  • Initial Complaint

    Date:01/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted this business on November 12, 2022 for a personalized teacher gift box for Christmas. After several attempts to contact her, she has not responded. I didn't receive the item, nor have I received a refund via Venmo.

  • Initial Complaint

    Date:01/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business currently owe me for 8 items!
    Sept 19 $70.49 sign
    Sept 23 $100 milk can end tables
    Nov 1 $23.86 signs
    Nov 3 $39.04 signs
    Nov 6 $97.60 signs
    Nov 7 $48.80 signs

    I also have a sign I won in a raffle that I did receive(1/18/23) however the work is so poor on it, I can’t even hang it up.

  • Initial Complaint

    Date:01/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At the beginning of November, 2021 I connected Jenny about making sign for my wedding. We agreed on all layouts and pricing, and I paid her through Cashapp, as shown below! I have tried contacting Jenny about my items and their status and she either refuses to message back or tells me she and her kid are sick! I would just like my refund!

  • Initial Complaint

    Date:01/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a homemade craft item that I have not received. In the amount over 100 I have contacted her several times she always has a excuse to why she doesn't have it I have asked her for a refund or the item and have gotten neither.

  • Initial Complaint

    Date:01/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Jenny in the beginning of October. I paid for the custom made items for a total of $171.99 and still have not received my items. Person has blocked me on all forms of communication and refuses to refund me. I am not the only person she has scammed out of money. She has scammed multiple people and vendors thousands of dollars.

  • Initial Complaint

    Date:01/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 4 items from Jennys Farmhouse Creation in August 2022 totaling 158.02. I have been messaging the owner since October 2022. Some messages saying that the products were almost done. I was messaging the Facebook business as well as her personal page. After October the owner has not responded to any messages. Ignores my Venmo refund request that I sent four different times.

  • Initial Complaint

    Date:12/29/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i orders 2 signs from her on nov 4 i told her i need them dec22 2022 for christmas gifts i never heard anything from her and she did not have them for me at all i called her i tex her nothing i had to pay up front 55.71 and she will not refund me keep giving me one excuse after another. and their are about 50 people she did this to her address is 428 east missouri ave st joseph thank u

Jenny’s Farmhouse Creations is NOT a BBB Accredited Business.

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