We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Anesthesiologists

Comprehensive Anesthesia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Anesthesiologists.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a bill for $920.00 for anesthesia for a test-Comprehensive Anesthesia.3/4/2025-called-I am self-pay and had financial aid provided by the hospital (50%) so I asked if they would honor that and adjust my bill. They said yes, They needed the financial aid letter. 3/12/2025-called to see if they received it. Yes. Call back in 2-3 weeks. 3/24/2025-called to check-I was told no decision. Call back in another 2-3 weeks.4/7/2025-called again. They need a letter stating I had financial aid on that day of service. *** was 1/31/2025. The financial aid letter is dated 11/27/2024 and says it is good for 6 months. I called the hospital. I asked if they could do that. She put me on hold and personally talked to ***** at CA about it. She verbally told him I did have financial aid on the *** (1/31/2025). ***** said he would tell the "back office". Call back in 2-3 weeks. 4/29/2025-I didn't hear back or get an adjusted bill. I called again. They still hadn't made a decision. I asked to speak to a supervisor as I had made multiple phone calls and their only answer was to call back in another 2-3 weeks. The woman (*****) said a supervisor was not available. I said I expected a call from a supervisor. ***** said she would put a note in and the supervisor would call me in the next 2 days. No phone call. 5/8/2025-I waited another week to call. No decision. I asked to speak to a supervisor. No. I asked for a supervisor name. She wouldn't give it to me. I vented my frustrations and said this is my 6th phone call to them and I have done everything they have asked and I get the same thing-call back in 2-3 weeks. She said she would put a note to have a supervisor call me. I said she did that last week and no one called. I spoke with ***** every time and no resolution. I said I had no other option but to report them to the BBB as this has going on and on for over 2 months over 6 phone calls. I had no problems with other providers with this process-bills adjusted in a week!

  • Initial Complaint

    Date:06/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is in regard to a bill of account number ***********. I had paid for ******************** services using my *** account balance of $80.68, and then the balance on my credit card. The *** account number is *******************. A month later, I got a bill for $80.68 and paid it, thinking it was an additional amount. When I looked into it, I realized Comprehensive Anesthesia did not apply that *** amount. When I logged into my *** account it shows that it was indeed sent on 3/24/23. It took multiple phone calls to get someone to see the error, but it was finally acknowledged that I am due a refund. I have waited almost 3 months for that refund. I would just like to have this off of my plate and not have to call to remind them that I am still waiting for that refund. Thank you so much for your time.*************************

Comprehensive Anesthesia is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.