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Business Profile

Auto Customizations

Sho Me Sounds & Wheels

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/13/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They charged us ************************************ the shift. After the job was done it was never working right. They are now claiming they never did any electrical work and they only worked on the gear shift, but the receipt states clear as day that he did. We took it another mechanic and they saw he tore up the gear shift. They way he got it out of gear, he damaged it. All he did was take her money. He is refusing to help and started shouting at us never once acknowledging the receipt clearly stating the electrical work.

    Business Response

    Date: 02/13/2025

    to whom it may concern 

    complaint id ********

    ms ******** vehicle was towed to the shop because the vehicle was not running 

    tech found shortage in the harness between the alternator and the fuse box 

    due too multiple mechanics work on the vehicle /customer states there gear shifter stuck most of the time at the time of the drop off 

    vehicle came to my shop only for wiring issues not for / and electric diagnoses / she didnt pay ****** she only paid $562.00

    i have e mailed you a copy of the invoice we have nothing to due with her shifter /however vehicle codition is 3 out of 10 / she only paid for work hours was preformed on her vehicle 

     if you have any question please contact me at 314*600*4446 **** ******

     

    Business Response

    Date: 02/13/2025

    by the way her vehicle cam on a tow truck but she drove it out the shop 

    there is a lot other problems with it and she was told that 

    Customer Answer

    Date: 02/18/2025

    Complaint: 22938441

    I have reviewed the business' response and am rejecting it because: An extra $100 was added onto the bill due to the gear shifter. I will attach a copy of the bill. 



    Sincerely,

    ******** ********

Sho Me Sounds & Wheels is NOT a BBB Accredited Business.

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