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Business Profile

Banquet Facilities

Andre's Banquet Facilities

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Makenzie B

    Date: 09/09/2022

    My wedding reception at Andres was a frustrating experience. I booked my event three months out and was directed to a different sales person each time. They were hesitant to offer me a tasting. While the food at the tasting was good, the night of the event the chicken was extremely dried out. I requested three times to meet with the coordinator that would be present the night of my event but was told by **** that that wasn't necessary, they do so many of these event each year that they could do this in their sleep. When going to the outside venders that they work with (such as the bakery for the cake "included" in my package) I was told that the sales men at Andres had given me inaccurate information or left out details so the deal wasn't as good as originally described. Two weeks before my event I met with yet another sales man to give a final count and go over final details. They said that dinner would be served at 6 and I based my night's time line off of this.The night of my reception, I realize it is after 6pm and dinner is not being served. I have to **** down the "coordinator" I have never met with before and ask why dinner is not being served. She then explains that they have to pick up salad plates first, dinner was then not served until 7pm. This messed up my entertainment's schedule and they were unable to play for the times assigned for them and my guests became irritated. Later in the evening, while my guests are still present the coordinator came up and asked how my night was going. I was honest with her and explained that it had been frustrating but I was still trying to focus on my wedding reception and guests. She followed me and in a loud dramatic voice attempted to continue to discuss that she was oblivious to why it would be frustrating. She then went and bothered my husband and his friends telling him that the bride is angry and upset. After making a scene with them, she then went up to my entertainment and told them that I wa

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