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Business Profile

Brew Pub

Heavy Riff Brewing Company

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I will add a TON of detail via messages from the owner. We waited 40 minutes for our food. It did not come out. After an hour and 15 minutes they boxed up our food. I asked for a reimbursement or our food to go. The owner made fun of me in front of other clients and has since denied he did so. I am requesting my $55.11 back and my $20 cash tip.

Heavy Riff Brewing Company is NOT a BBB Accredited Business.

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