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Business Profile

Cleaning Services

Green Angel Cleaning Services

Reviews

Customer Review Ratings

2.5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromStevone J

    Date: 06/12/2025

    1 star

    Stevone J

    Date: 06/12/2025

    This company is fraudulent and apparently racist. I was there for an interview since the necessary documents to them, and I was told that they could not access them due to some link which was weird. I sent it twice. Then I sent the document a third time and in my face. She told me she didn't get it and she didn't even look. To even check to see if she didn't get it which is very weird and suspect. I sent the same documents once. I got into the car. To some other people that I knew and it came right through this strikes me as new versions of racism. And by the way any other company our business would have asked if we could send our information another way instead of texting. They ask you, can you send it via email? They never even gave me any secondary option, which is again, really strange new ways of being racist.

    Green Angel Cleaning Services

    Date: 06/13/2025

    To Whom It May Concern,We take all complaints seriously and are deeply concerned to hear Mr. ******** perception of his experience with our company. At Green Angel Cleaning Services, we pride ourselves on being an inclusive and diverse workplace, employing individuals from a wide range of nationalities and backgrounds. Allegations of racism are not only hurtful but also wholly inconsistent with our values and hiring practices.We would like to clarify the facts of Mr. ******** interaction with our team. He applied for a position and was invited to an interview, during which we requested standard documentation to move forward in our hiring process. Mr. ******* attempted to send his documents via text message using a third-party MMS link. For system security reasons, we are unable to open unfamiliar external links, as doing so could jeopardize our companys data integrity and systems. He was informed of this, and we asked that the documents be sent again.While we understand Mr. ******** frustration, at no point did any member of our team dismiss or ignore him. We regret that he left with the impression that his experience was shaped by anything other than a technical issue. It was not our intention to cause offense, and we sincerely apologize that he felt otherwise. We have already responded directly to Mr. ******* to clarify the situation, with a request for him to re-send his documentation and reschedule his interview.Green Angel Cleaning remains committed to fair, respectful, and equitable treatment of all candidates and employees.Sincerely,Green Angel Cleaning Services
  • Review fromCK B

    Date: 03/20/2024

    4 stars

    CK B

    Date: 03/20/2024

    I received an email for a special 3-hour cleaning from Green Angel. A housekeeper came to my home with five years experience with the company which says a lot in my view. She was on time and came with her own cleaning supplies. The only complaint I have is that I did not receive the "Priority Checklist" that came with the special. I would use their services again.

    Green Angel Cleaning Services

    Date: 03/21/2024

    Thank you for sharing your experience, *******! We're delighted to hear that you had a positive cleaning service with us, and we appreciate your feedback. It appears we did have a priority list in your homes profile notes however, they may have been taken verbally. Our sincerest apology for the oversight on our end, or any misunderstandings related to the priority checklist. We would welcome the opportunity to clean your home again in future. We appreciate your business and support very much! Again, thank you.?? The Green Angel Cleaning Services Team

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