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Business Profile

Colleges and Universities

St Louis Community College at Meramec

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took two classes composition I and Composition II in high school for dual credit through ***** during my senior year of high school. I paid for the class as well as giving them the University I wished for the credits to be transferred. It is now two years later and I am still struggling to my credits transferred and have now paid the $75 transfer fee twice. Throughout the past two years, I have called and been transferred to various different departments and people with zero progress as well as going in person to the Meramec campus. I have tried time and time again to get this problem resolved as well as providing my official high school transcript which shows that I took and completed the class with a B. There should be no problem getting my credit transferred for Composition II when Composition I was transferred easily. Many people in the office have tried to tell me and a friend that we never took the class even though it is on our transcript. I need this credit to continue to be in the nursing program at the ********************** and considering I have taken the class and talked to many different offices and people this should not be this difficult. I have below attached my official high school transcript showing that I took the Composition II course.

  • Initial Complaint

    Date:01/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a second semester sophomore at the ********************** and I graduated from ********************* in 2021. I took a dual credit class during my senior year of high school, college composition 1 and 2, and paid $75 my senior year for these two credits to be transferred to my University. I gave it a few months, then realized the credits still had not been transferred. I called them many times and received several phone transfers and no answers to where my credits where. I finally went in person again and paid another $75 for these credits to be transferred. ***** later credit had been transferred, but only for college composition 1. I called many more times about the second credit and received no answers. This winter break, today, in fact, I went to Meramac with a printed out copy of my high school transcript showing that I took and received an A in college comp 1 and 2. I went to two different offices within Meramac with this information and they continued to refer me to other offices that will help me. It has been two years of circling trying to receive my college credits. I have a friend that is experiencing the same exact issue as me. This credit is affecting her entrance to nursing school and my ability to graduate college. We are very concerned and are just looking for some answers. Thank you very much for your time!!

St Louis Community College at Meramec is NOT a BBB Accredited Business.

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