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Business Profile

Construction Services

Gipson Your Top Handyman

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr. ****** work.was unsatisfactory. He glued my toilet to the floor which caused my septic tank to get clogged and I had to raw sewer come up into my home. It ruined my floor that he glued as well. He did not correctly installed the drywall and it has cracked in it. I uploaded pictures has proof.

    Business Response

    Date: 11/06/2023

    The house has a flood issue I did not glue a toilet down and , I did the bathroom and then the house flooded and it messed up the drywall, but I did not glue a toilet.  Everything that happened came from water damage.  

    Customer Answer

    Date: 11/07/2023

    Complaint: ********



    I am rejecting this response because:

    No my house does not have a flood issue. The septic tank was clogged with glue per the septic company that came out to clean the line. I had to pay 375.00 to.have that line cleaned out. The flooring was glued down and when the water came up from the glued toilet it was trapped under the floor and I had to replace the flooring. There was no bolts in the toliet and glued all around the toliey/floor. The top of the drywall and the area were the sink is located was not affected by any water, the contractor just did not mud, tape or sand the drywall it correctly. How was the light switch affected by water? The ceiling of the drywall is crumbling and no water touched that as well. 

    Sincerely,



    ****** *******

Gipson Your Top Handyman is NOT a BBB Accredited Business.

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